Aithon Privacy Policy
Last modified: November 10, 2025
Introduction
Welcome to Aithon Tech, Inc. We are committed to protecting your privacy and ensuring transparency in how we use data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our applications, or use Aithon Products and related services ("Services"). By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
Name, email address, company name, phone number, and payment details when you register, subscribe, or make a purchase.
Usage Data
IP address, browser type, device identifiers, and access times. This data helps us understand usage trends and improve performance.
Cookies and Tracking Technologies
We use cookies to enhance your experience, enable core functionality, and analyze usage. You may disable cookies through your browser settings.
How We Use Your Information
- To Provide and Maintain Services: Process transactions, deliver Services, and provide customer support.
- To Improve Our Services: Analyze aggregated usage data to optimize performance and develop new features.
- Marketing and Communications: Send newsletters, updates, and promotional materials (with consent; opt-out available).
- Notifications: Inform you of changes to our Terms of Service, Privacy Policy, or product updates.
- Legal Compliance and Security: Comply with legal obligations, enforce agreements, and protect rights.
- Other Purposes: Any other purpose disclosed with your explicit consent.
Responsible Use of Artificial Intelligence
Aithon leverages AI and machine learning. We are committed to ethical, transparent, and secure use.
- Purpose Limitation: AI systems process data only to deliver or improve Aithon Products. We do not sell, share, or use customer data to train public or third-party AI models.
- Security and Governance: Encryption in transit and at rest, strict access control, audit logging, and regular reviews.
- Human Oversight: Human review and accountability over AI recommendations. Automated outputs augment -- not replace -- human judgment.
- Compliance: GDPR, CCPA, and similar global frameworks.
- Transparency: We disclose AI-driven features and provide customers control. Contact security@aithon.ai for details.
Sharing Your Information
- Service Providers: Trusted contractors and subprocessors bound by contractual obligations.
- Legal Compliance: When required by laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, financing, or sale of assets.
- Anonymized and Aggregated Data: For analytics, research, and product improvement.
Data Security
We implement administrative, technical, and physical safeguards including encryption (SSL/TLS), firewalls, network segmentation, and access management consistent with ISO 27001. No system is 100% secure. You are responsible for the confidentiality of your credentials.
Your Rights
- Access and obtain a copy of your personal information
- Request correction or update of inaccurate data
- Request deletion of personal information
- Object to or restrict certain processing
- Withdraw consent at any time
- Opt out of marketing communications
Contact security@aithon.ai to exercise your rights.
Children's Privacy
Our Services are designed for business users and are not directed to minors. We do not knowingly collect data from children under 16.
Data Retention
We retain your data as long as necessary to provide our Services. Upon request or contract termination, we will delete or anonymize your data per our Data Processing Addendum (DPA).
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through our website or via email. The effective date at the top of this page indicates the latest revision.
Contact Us
Aithon Tech, Inc.
Email: security@aithon.ai